Raelene was such a pleasure to work with. She is very through and professional. She and Tara held my hand every step of the way and made me feel comp...read moreRaelene was such a pleasure to work with. She is very through and professional. She and Tara held my hand every step of the way and made me feel completely comfortable with the process.read less

Excellent customer service Team effort

Raelene was very informative and helped us to make an educated decision based on our circumstances and available options. She explained things clearl...read moreRaelene was very informative and helped us to make an educated decision based on our circumstances and available options. She explained things clearly and answered all of our questions. My husband and I had been praying the Lord would lead us to the best people to help us in our situation and that is when we were introduced to Raelene by a good friend of ours. She has been wonderful and we're grateful for all of her assistance.read less

Preparing to refinance our mortgage was an experience which we felt unprepared for. We had not made any big financial decisions like this in over 20 y...read morePreparing to refinance our mortgage was an experience which we felt unprepared for. We had not made any big financial decisions like this in over 20 years. We were overwhelmed and unsure of how to go about the transaction. We prayed about finding the best people to help with our situation and the Lord sent us Raelene. She took the time to explain all of our options and walk us through the process each step of the way. She is an expert in her field and we were very confident with the information she provided us. She also referred us to other qualified experts in different areas like home owners insurance who helped us as well. Raelene answered all of our many questions and calmed our fears with her knowledge and excellent level of communication. She made herself and her team very available and accessible whenever we needed to speak with them. She often reached out to us just to check in and keep us informed about the process and our progress. We are very grateful to her for many things. She is helping to make our dreams come true.read less

From our frist contact Raelene was a pleasure to work with. We established our lines of communication and she let us know of what to expect and what ...read moreFrom our frist contact Raelene was a pleasure to work with. We established our lines of communication and she let us know of what to expect and what information would be required. That timely response and submission would be the key to each step. She made herself available to inform us and educate us in the entire process. We were working hard to purchase a home and the expiration of our first pre approval expired and Raelene made herself available and processed our new pre-approval letter by that evening. I cannot express how extremely satisfied we have been with Raelene and her team. Each person treated us professionally and actually were very welling to assist us. Big Thank you to Tara and April for also making the purchasing of our new home as easy and simple as possible. This team professional ladies are the very best at what they do. I am recommending any one looking for financial assistance to give them a call.read less

Raelene is fantastic ! From qualifying to closing she demonstrated that she was a professional in every aspect.I felt throughout the entire process t...read moreRaelene is fantastic ! From qualifying to closing she demonstrated that she was a professional in every aspect.I felt throughout the entire process that she was working to secure the best mortgage for me. She communicated clearly and kept me informed, the things that I didn’t understand she took the time to explain. Very happy that I was able to work with herread less

Communications was excellent, everything was completed in a very timely manner and everyone was wonderful to work with!!

Raelene was great to work with. Always responded to any questions we had.

Yes I had quick easy access to everything it was explained to me the process that is and any questions I had were answered in a very quick response ev...read moreYes I had quick easy access to everything it was explained to me the process that is and any questions I had were answered in a very quick response even on the weekendread less

Everything about the whole process was great. This I the second time we have used her and it’s been great every time.

Everyone was very personable and available. Raeleen always made me feel every step of the way she was with me. Tara is a complete angel. Thank you all...read moreEveryone was very personable and available. Raeleen always made me feel every step of the way she was with me. Tara is a complete angel. Thank you all.read less

Raelene and Tara were Awesome!!!!!!!

Raelene went above and beyond to help us with our mortgage. She had great communication with me and kept me in the loop on things! I will defintatly b...read moreRaelene went above and beyond to help us with our mortgage. She had great communication with me and kept me in the loop on things! I will defintatly be using her again in the future when needed!read less

Raelene did an awesome job!!! this is my second loan threw her My issue is with the board or whoever it is. I jump threw the hoops to get what they...read moreRaelene did an awesome job!!! this is my second loan threw her My issue is with the board or whoever it is. I jump threw the hoops to get what they want. went to close then all of a sudden they want a TER 1 done like the board or who ever don't seem to know what they want if it wasn't for Raelene I would go some where else but as long as I got Raelene I will continue.read less

Raelene would answer any question I had, explain items at a level Nd would walk me off the ledge when I would freak out.

Throughout the processing of the loan, Raelene was very patient and walked me through it with absolute encouragement and motivation. She was always a...read moreThroughout the processing of the loan, Raelene was very patient and walked me through it with absolute encouragement and motivation. She was always available to answer my questions. Raelene and Tara made it a very pleasant experience.read less

Good communication

Raelene expertly guided us through the lending process, making a normally stressful experience smooth and uneventful. Thanks to her, we were able to p...read moreRaelene expertly guided us through the lending process, making a normally stressful experience smooth and uneventful. Thanks to her, we were able to purchase the home of our dreams!read less

Raelene is great at her job and makes the process simple.

Raelene was Amazing! She was pleasant, professional, upbeat and helpful throughout this journey.

Great company and Thank you for our fast closing.

Raelene was a huge help. There were times that I was stressed about not receiving information in a timely manner but Raelene was on top of it all for...read moreRaelene was a huge help. There were times that I was stressed about not receiving information in a timely manner but Raelene was on top of it all for me.read less

They knew there business and asked fir what they needed. And didn’t ask for same stuff over and over

Raelene explained everything to us step by step and was always available within a very short time when we needed her. But always sent a message she wd...read moreRaelene explained everything to us step by step and was always available within a very short time when we needed her. But always sent a message she wd call in ASAP. Great friendly personality and know her “stuff”.read less

Easy to talk to, almost always available and eager to explain anything and everything

Raelene was AMAZING! She was one phone call away whenever we needed it. She got our VA loan approval completed within 20days. VA loans can take a lot ...read moreRaelene was AMAZING! She was one phone call away whenever we needed it. She got our VA loan approval completed within 20days. VA loans can take a lot longer and she got business DONE! She and her team are top notch at what they do!read less

Great communication, and explaining what everything meant

Realene had such a positive attitude and was always willing to explain something I didn't understand. She also went out of her way to make sure we got...read moreRealene had such a positive attitude and was always willing to explain something I didn't understand. She also went out of her way to make sure we got the interest rate we wanted when she was explaining to me what the rates meant and they expire every 5 minutes.read less

Very communicative and informative! She also worked very quickly and efficiently to close early! Great experience!

Raelyne is the best. Made our transaction smooth and easy for the client moving from out of state to Florida! She updated myself and the listing age...read moreRaelyne is the best. Made our transaction smooth and easy for the client moving from out of state to Florida! She updated myself and the listing agent, the title closer every step of the way! Making it an easy transition for the buyer . He's home sweet home thanks to Raelyne????read less